Utilities Department

Santaquin City offers consolidated billing for its public utility services.

  • General Guidelines

    • Base rates are calculated on an approximately 30 day billing cycle (26th - 25th of each month)
    • Usage readings are obtained mid-month
    • Bills arrive around the 1st of the month
    • Bills are due on the 20th
    • Penalty is assessed the 21st
    • Online payments can be made anytime at www.xpressbillpay.com
    • See complete guidelines in the City Code

To Apply for Utility Services, fill out the Utility Contract Form (download and print) and take it to the City Offices at 275 West Main Street. Office hours are listed below. A deposit of $200 is required and a photo ID.

Garbage and Recycling cans need to be curbside on garbage day by 7 a.m. If you have an issue, please contact the city offices the day of, or immediately the following day, to report missed garbage pickup or missing cans at 801-754-3211. Otherwise, you will have to wait until the following Tuesday for garbage service.


The City Ordinance concerning delinquency has been change to state: “Any utility account is deemed to be delinquent if current charges are not paid within seven (7) days after the due date.”

What this means to you? The delinquent date has been shortened from 30 days to 7 days.Currently Past Due Tags are sent out on or around the 27th of each month and a $25 fee is assessed to the customer account that did not pay their bills by the 20th of the previous month. Tags will now be sent out on or around 27th of each month to customers for bills that are due and not paid by the 20th of that same month instead of bills that were due on the 20th of the previous month.

Past Due Tags sent out the end of September  (customers who do not pay their bills by September 25th) will include unpaid balances for both August and September (if August’s bill was not paid) instead of the normal one month.

Monthly bills are still due on the 20th of each month. Penalty charges of 10% on any unpaid balances will continue to be assessed to any account that is not paid by the 20th, unless the 20th falls on a weekend.

If you have any questions regarding this ordinance change and if you would like to make arrangements to bring your account current, please contact the Utility Office at 801-754-3211.

Santaquin City is an Equal Opportunity Provider

Did You Know?

Did you know that the Santaquin City Utility Department offers Auto Pay for utility accounts?
Just visit https://www.xpressbillpay.com/#/ to set your account up on auto pay. You can also fill out a form at the city office if that option is more convenient. Save time and avoid late fees by signing up.

Hot Links:

Utility Assistance Program Information
Utility Assistance Application
Utah County Land Record Search


Phone: (801) 754-3211
Fax: (801) 754-3526
Email: office@santaquin.org
Address: 275 W Main St. Santaquin, UT 84655
Office Hours: Monday-Thursday 9:00AM-5:00PM, Friday 9:00AM-1:00PM excluding Holidays

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